Shipping policy
Free Worldwide Shipping
Pendelle proudly offers free shipping worldwide on all orders.
Processing Time
Orders are generally processed within 1–3 business days after successful payment verification.
Processing times may increase during peak seasons and promotional events.
Delivery Estimates
Estimated delivery time:
7–10 Business Days Worldwide
Delivery estimates are not guarantees and may vary depending on destination and carrier conditions.
Tracking Information
Customers receive tracking details via email after shipment.
Tracking updates may take several days to appear after the carrier receives the package.
Customs and Import Duties
Customers are responsible for customs duties, import taxes, or fees imposed by local authorities when applicable.
Delivery Delays
Pendelle is not responsible for delays caused by:
Customs inspections
Carrier disruptions
Severe weather
Force majeure events
Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses.
Additional charges may apply for reshipment due to incorrect address information.